Returns & Exchanges
We want you to experience the ultimate beauty sleep with our 22 Momme silk pillowcases; however, if you are not completely satisfied, we offer a 30-day return window for unused items in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a prepaid shipping label and return authorization.
- 2.Prepare the Package
Carefully fold the silk pillowcase and place it back into its original gift box to ensure the delicate fibers are protected during transit.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
Once our quality control team inspects the silk for signs of use or damage, we will issue a full refund to your original payment method within 5-7 business days.